by Jay Veale | Jan 11, 2022 | COO Best Practices, Operations and Technology
While no one likes having to conduct an internal audit, it is imperative that RIAs confirm (on a regular basis) that the fee rates written on their client contracts match those loaded in their billing software, be that their reporting software or some other invoicing...
by Jay Veale | Dec 15, 2020 | COO Best Practices
PFI Advisors has written extensively about the COO role within an RIA firm. However, we are always seeking new perspectives by periodically examining this role’s impact on other industries and how the different approaches might influence our own thoughts and decisions...
by Jay Veale | Sep 29, 2020 | COO Best Practices, M&A
The continued tear of M&A activity throughout the RIA industry has resulted in some firms reaching critical mass very quickly. These firms are learning that with size comes all the troubles associated with scalability. Beyond the structural challenges...
by Jay Veale | Mar 17, 2020 | COO Best Practices, Operations and Technology
From social media giants to your local grocery store, these days everyone is looking to gather and use client data to run their businesses better— and your RIA should be no exception. Any RIA not incorporating analytics into the development of its business processes...
by Jay Veale | Jan 21, 2020 | Entrepreneurship
Proud of your latest Millennial hire? You may want to consider the fact that Gen Z, the generation after Millennials, has already begun graduating college and are looking for our first jobs. We have been raised on technology, have a dramatically different...
