by Matt Sonnen | Feb 16, 2024 | Operations and Technology
The goal of every RIA operations professional is to add efficiency and scalability to their organization. Said differently, we want to find a way to serve more and more clients without our level of service dropping. The 201st largest client of the firm should feel...
by Matt Sonnen | Aug 8, 2023 | COO Best Practices, Operations and Technology
Many RIAs look to tackle operational projects during the summer months, when inbound client requests inevitably slow down due to travel plans and family vacations. With one more month left in the summer season, now is the perfect time to audit your firm’s...
by Matt Sonnen | Feb 28, 2023 | COO Best Practices, Operations and Technology
Members of The COO Society often hear me say, “Choosing technology tools for your RIA is relatively easy (there aren’t that many technology tools to choose from!) but building processes around those tech tools is the hard part!” But that’s not to say that plenty...
by Matt Sonnen | Feb 21, 2023 | Operations and Technology
“Integration” has become the key factor for RIAs as they build out their tech stack. Some firms will choose an all-in-one platform that provides all components of the technology back office under one technology solution, assuming it will provide the best integration...
by Matt Sonnen | Feb 14, 2023 | Operations and Technology
As an RIA grows and more and more specialized roles begin to take shape across the organizational chart, advisors will gladly hand over the burdens associated with tasks such as employee onboarding, or Compliance, or the intricacies of reporting on outside...
by Matt Sonnen | Feb 8, 2023 | COO Best Practices, Operations and Technology
Regardless of the nature of the task you are looking to outsource, there will always be components that will remain the responsibility of your internal team. As the RIA industry continues to grow and win market share from the traditional banks and wirehouses, RIA...