by Matt Sonnen | Jul 8, 2025 | COO Best Practices, Entrepreneurship
In today’s data-driven world, we have access to more business metrics than ever before. FromAUM growth to revenue per client to net promoter scores, the sheer volume of data can feel overwhelming. With such an abundance of information, many business owners fall into...
by Matt Sonnen | Jun 5, 2025 | COO Best Practices, Entrepreneurship, M&A
Change is an inevitable part of life, and while it often brings excitement and opportunity, it can also be deeply unsettling. Whether it’s starting a new job, moving to a new city, or undergoing a major organizational shift, the process of change can feel chaotic and...
by Matt Sonnen | May 12, 2025 | COO Best Practices, Entrepreneurship
The origin story of many RIAs is quite similar: a group of advisors unites with the sentiment, “We no longer need this large bureaucratic organization behind us, let’s go into business for ourselves!” They invite their support staff to take a leap of faith and join...
by Matt Sonnen | Apr 4, 2025 | COO Best Practices, Operations and Technology
If you’ve spent any time reading industry headlines lately, you undoubtedly have come across titles like, “AI: Embracing the New Frontier in Your Practice,” and “AI in Wealth Management Accelerates.” And if you have recently attended any industry conferences, you...
by Matt Sonnen | Mar 10, 2025 | COO Best Practices, Entrepreneurship
As someone who has consistently advocated for RIA owners to focus on the profitability of their client relationships, I took special note of Ellevest’s announcement on Feb 26 to shutter its robo advisor and sell it off to Betterment. Interestingly, Ellevest will...
