by Matt Sonnen | Oct 27, 2022 | Business Development
When asked how organic growth is achieved, advisors always point to referrals from centers of influence and/or clients. According to Schwab’s most recent benchmarking study, referrals account for more than 60% of asset growth coming from new clients. With...
by Matt Sonnen | Oct 18, 2022 | COO Best Practices
As Operations consultants, a primary question often posed to us from RIAs is, “How do we service more clients without our level of service dropping?” Technology and workflows, no doubt, can add scalability to an organization, but often the high-level answer to...
by Matt Sonnen | Oct 11, 2022 | Business Development
The conversation shouldn’t be about “How are we going to get more?” it needs to be, “What do we want more of?” The calendar has officially rolled into the fourth quarter of 2022, which means many RIAs will be conducting strategic planning sessions in the coming weeks...
by Matt Sonnen | Sep 27, 2022 | Operations and Technology
Many of the guests on our COO Roundtable podcast, as well as several of our RIA clients, run their businesses on the Entrepreneurial Operating System (“EOS”), made famous in Gino Wickman’s book, Traction: Get a Grip on Your Business. And one of the key components to...
by Matt Sonnen | Sep 20, 2022 | Operations and Technology
We are often contacted by RIAs that ask us to perform an assessment of their technology, their processes, and their people. Typically, we’ll start that analysis by asking the firm’s owners to pretend we are a prospective client and give us their value...
