by Matt Sonnen | Feb 28, 2023 | COO Best Practices, Operations and Technology
Members of The COO Society often hear me say, “Choosing technology tools for your RIA is relatively easy (there aren’t that many technology tools to choose from!) but building processes around those tech tools is the hard part!” But that’s not to say that plenty...
by Matt Sonnen | Feb 8, 2023 | COO Best Practices, Operations and Technology
Regardless of the nature of the task you are looking to outsource, there will always be components that will remain the responsibility of your internal team. As the RIA industry continues to grow and win market share from the traditional banks and wirehouses, RIA...
by Matt Sonnen | Jan 24, 2023 | COO Best Practices
Recent research by Axos Advisor Services supported the importance of Operations professionals at RIAs by declaring that “71% of elite RIAs hire professionals to focus on operational issues, compared with 41% of other firms.” The report continued, “As the [RIA] grows...
by Matt Sonnen | Nov 17, 2022 | COO Best Practices, Operations and Technology
The SEC recently proposed a new rule offering further guidance on the due diligence process expected of RIAs when they are evaluating third party vendors used in their regular course of business. Below is a list of questions you may want to consider when assessing a...
by Matt Sonnen | Nov 9, 2022 | COO Best Practices
They can lay out functional responsibilities and expectations for everyone in an organization. Between The Great Resignation, Quiet Quitting, and the surge in growth the RIA industry has experienced over the past 3 years (even when accounting for the recent market...
by Matt Sonnen | Oct 18, 2022 | COO Best Practices
As Operations consultants, a primary question often posed to us from RIAs is, “How do we service more clients without our level of service dropping?” Technology and workflows, no doubt, can add scalability to an organization, but often the high-level answer to...