by Matt Sonnen | Apr 21, 2020 | Business Development, COO Best Practices, Operations and Technology
This article is being published a bit early, I realize that. When you go to the doctor with clogged sinuses, a splitting headache, and body aches like you’ve never had, you just want some antibiotics that will get you back on your feet as quickly as possible –...
by COO Society | Apr 15, 2020 | COO Best Practices
With our fifteenth episode and over a year of consistent, monthly releases, we’d like to once again thank everyone who has listened, subscribed, and given feedback on The COO Roundtable. We’ve enjoyed having these discussions and hearing your responses to...
by Matt Sonnen | Mar 27, 2020 | COO Best Practices
Every RIA needs a Business Continuity Plan (it’s SEC-required) and most RIAs are good about updating it every year when they perform their annual compliance review. Unfortunately, many firms focus on the document itself, and not the actual plan. If the document is...
by Matt Sonnen | Mar 23, 2020 | COO Best Practices, Operations and Technology
With the coronavirus pandemic triggering widespread quarantines, many advisory firms are implementing measures to set up their operations as a Work-From-Home (WFH) environment. We partnered with Kitces.com to provide practical steps firms can take to maintain...
by Jay Veale | Mar 17, 2020 | COO Best Practices, Operations and Technology
From social media giants to your local grocery store, these days everyone is looking to gather and use client data to run their businesses better— and your RIA should be no exception. Any RIA not incorporating analytics into the development of its business processes...
by Matt Sonnen | Mar 12, 2020 | COO Best Practices, Operations and Technology
RIA publications and the conference circuit are filled with articles and breakout sessions titled, “The Digitization of Advice” or “The Amazon and Netflix Effect on Our Industry” – all discussing the on-demand culture we find ourselves now living in. As we have...
