by Matt Sonnen | Sep 27, 2022 | Operations and Technology
Many of the guests on our COO Roundtable podcast, as well as several of our RIA clients, run their businesses on the Entrepreneurial Operating System (“EOS”), made famous in Gino Wickman’s book, Traction: Get a Grip on Your Business. And one of the key components to...
by Matt Sonnen | Sep 20, 2022 | Operations and Technology
We are often contacted by RIAs that ask us to perform an assessment of their technology, their processes, and their people. Typically, we’ll start that analysis by asking the firm’s owners to pretend we are a prospective client and give us their value...
by Matt Sonnen | Aug 9, 2022 | Operations and Technology
At RIAs, they’re an indispensable way to find out more about potential hires than what’s just on a resume. While scrolling through LinkedIn recently, I came across a headline, “Recruiter shreds cover letters.” When I clicked on the headline, I found this post by...
by Matt Sonnen | Jul 12, 2022 | COO Best Practices, Operations and Technology
It goes well beyond being able to reboot the router. Regular listeners to our COO Roundtable podcast have heard me make the claim many times that the average RIA owner drastically discounts the value of a chief operating officer because, in their minds, the...
by Matt Sonnen | Jun 13, 2022 | Operations and Technology
If you are a newly-launched RIA setting up your performance reporting tool for the very first time, or if you have acquired another firm and need to transfer and configure their data from their reporting tool into yours, we recommend this 7-point checklist. We...
by Matt Sonnen | May 26, 2022 | Business Development, Operations and Technology
Knowing exactly who are you trying to serve has benefits beyond just marketing. Speaking at an industry conference earlier this month, Mark Tibergien stated, “Firms that have a niche or technical specialty are the ones growing in our industry and driving the business...