by Matt Sonnen | Jan 14, 2025 | COO Best Practices
The booming RIA industry is tied closely to its embrace of fiduciary duty, which mandates that advisors act in the best interest of their clients. The regulatory framework of trust and accountability distinguishes RIAs from brokers, and every year the RIA...
by Matt Sonnen | Oct 8, 2024 | COO Best Practices
It is often the COO who will be leading their firm through the implementation of a new process or adoption of a new technology tool, therefore, a common question I pose to guests on the COO Roundtable podcast is, “How do you successfully affect change at your...
by Matt Sonnen | Sep 13, 2024 | COO Best Practices, Entrepreneurship
In talking with RIA owners and particularly RIA operations professionals, the topic of fees often comes up. “What is your standard fee rate? Have you had to lower your fees over time?” are common questions posed from one RIA to another. The value clients place on...
by Matt Sonnen | Jul 17, 2024 | COO Best Practices, Operations and Technology
Having left large bureaucratic institutions that “manage to the lowest common denominator,” many RIA owners are reluctant to institute systems and processes because they feel by doing so, they will limit the “uniqueness” they have worked so hard to create by setting...
by Matt Sonnen | Apr 11, 2024 | COO Best Practices
Every business owner struggles with the profit vs. growth conundrum: When is it best to prioritize lean operations to maximize profits and cash flow, and when is it necessary to prioritize investing heavily in infrastructure to support future growth, even if it...
by Matt Sonnen | Mar 25, 2024 | COO Best Practices
In today’s fast-paced and hyper-connected world, distractions seem to be everywhere, hindering our ability to stay focused and be productive. With notifications from apps and devices constantly vying for our attention, it’s no wonder that many of us struggle with a...
