Select Page
Carolyn Armitage on Change Management

Carolyn Armitage on Change Management

It is often the COO who will be leading their firm through the implementation of a new process or adoption of a new technology tool, therefore, a common question I pose to guests on the COO Roundtable podcast is, “How do you successfully affect change at your...
Carolyn Armitage on Change Management

The Profit vs. Growth
Balancing Act

Every business owner struggles with the profit vs. growth conundrum: When is it best to prioritize lean operations to maximize profits and cash flow, and when is it necessary to prioritize investing heavily in infrastructure to support future growth, even if it...
Carolyn Armitage on Change Management

Founder’s Bias and the COO Dilemma

Earlier this month, we released our 5-year anniversary episode of the COO Roundtable Podcast. Feeling somewhat sentimental during the recording, I read a few sentences from our introductory episode, released back in December 2018: With the goal of shedding...